Terms of Service

Last updated: June 11, 2026

1. Definitions

Throughout these Terms of Service ("Terms"), the following terms have the meanings set out below:

  • "Service" means the Sentinel Discord bot, the Sentinel web dashboard, and all related features, APIs, and content made available by us.
  • "We," "us," or "our" refers to Chopstick308, the individual operator of Sentinel.
  • "You" or "your" refers to the individual or entity accessing or using the Service, including server administrators, server members, and dashboard users.
  • "Server Administrator" means any Discord user who adds Sentinel to a Discord server or holds administrative or ownership permissions in such a server.
  • "Premium" means the paid subscription tier of the Service described in Section 6.
  • "Fast Tracking" means the optional Premium add-on that enables shorter AI Website Tracking check intervals on eligible servers.
  • "License Key" means a promotional or owner-issued activation code that grants Premium or Fast Tracking for a limited or permanent period outside of Stripe checkout.
  • "User Content" means any text, configuration data, messages, or other material you submit to or through the Service, including custom command responses, embed templates, automation rule text, and welcome message content.
  • "Discord" refers to Discord Inc. and its platform, which Sentinel operates on but is not affiliated with.

2. Acceptance of Terms

By adding Sentinel to a Discord server, accessing the Sentinel web dashboard, or otherwise using any part of the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must immediately stop using the Service and remove Sentinel from any servers you control.

We reserve the right to update these Terms at any time. We will indicate the date of the most recent revision above. Your continued use of the Service after any revision constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

3. Eligibility

You must be at least 13 years of age — or the minimum age required by Discord's Terms of Service in your jurisdiction, whichever is greater — to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement.

Server Administrators are solely responsible for ensuring their Discord servers and their use of Sentinel comply with applicable age restrictions and all local laws and regulations.

4. License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal organizational purposes. This license does not include the right to:

  • Sublicense, sell, resell, transfer, assign, or otherwise commercially exploit the Service;
  • Modify, copy, reproduce, or create derivative works based on the Service or any part thereof;
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any component of the Service;
  • Access the Service by any means other than through the interfaces we provide;
  • Use the Service to build a competing product or service.

We reserve all rights not expressly granted in these Terms.

5. Acceptable Use and Prohibited Conduct

You agree to use the Service only for lawful purposes and in a manner consistent with these Terms, Discord's Terms of Service, and Discord's Community Guidelines. You must not use the Service to:

  • Harass, threaten, abuse, stalk, defame, or harm any person or group of people;
  • Distribute, promote, or facilitate spam, phishing, malware, viruses, or other harmful code;
  • Post or transmit content that is illegal, obscene, defamatory, or that infringes the intellectual property rights of any third party;
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity;
  • Engage in any automated scraping, crawling, or data mining of the Service or its infrastructure;
  • Probe, scan, or test the vulnerability of any system or network associated with the Service;
  • Circumvent, disable, or interfere with any security, rate-limiting, or access-control features of the Service;
  • Attempt to gain unauthorized access to any portion of the Service, other accounts, or systems connected to the Service;
  • Use the Service to facilitate any illegal activity, including violation of any applicable local, state, national, or international law or regulation.

We reserve the right, at our sole discretion and without prior notice or liability, to suspend or terminate access to the Service for any user or server that violates these Terms, engages in harmful conduct, or whose use we determine to be detrimental to the Service or other users.

6. Premium Subscriptions

Billing. Certain features of the Service are available only under a paid Premium subscription. Premium is billed on a per-server, monthly basis at the price displayed on the Pricing page at the time of purchase. Prices are in U.S. dollars and are subject to applicable taxes. Subscriptions renew automatically on a monthly basis until cancelled. By subscribing, you authorize us (through Stripe) to charge your payment method on a recurring basis.

Payment Processing. All payments are processed by Stripe, Inc. By subscribing to Premium, you agree to Stripe's Services Agreement. We do not store, access, or transmit your full payment card details; all such information is handled exclusively by Stripe.

Cancellation. You may cancel your Premium subscription at any time through the billing portal accessible from your server's dashboard. Cancellation takes effect at the end of the current billing period; you will retain access to Premium features until that date and will not be charged for the following period.

Refunds. All subscription fees are non-refundable except where required by applicable law or at our sole discretion. Partial-month refunds are not provided. If you believe you were charged in error, contact us through our support server within 14 days of the charge.

Price Changes. We reserve the right to change subscription pricing at any time. We will provide at least 30 days' advance notice to active subscribers before any price increase takes effect. Your continued subscription after the effective date constitutes acceptance of the new price.

Chargebacks. If you initiate an unauthorized chargeback or payment dispute with your bank or card issuer, we reserve the right to immediately suspend your Premium access and, at our discretion, permanently ban the associated server from the Premium tier.

Fast Tracking add-on. Fast Tracking is an optional paid add-on for servers with active Premium. It may be purchased as a separate Stripe subscription at the price shown on the billing page, or included at signup through a bundled Premium + Fast Tracking plan when offered. Fast Tracking is tied to the same server as Premium and does not transfer independently except as part of a Premium transfer or bundle subscription.

License keys. Premium or Fast Tracking may also be activated through License Keys redeemed with /redeem by the server owner. Keys are single-use, non-transferable unless we explicitly state otherwise, and may expire after a stated period. We may revoke a key without refund if we determine it was obtained fraudulently, shared in violation of its terms, or resold without authorization.

Premium transfer. If you own multiple servers with Sentinel installed, you may transfer Stripe-managed Premium from one server to another you own through the billing dashboard, subject to monthly transfer limits shown in the dashboard. Transfer immediately ends Premium on the source server and moves remaining subscription time, auto-renewal, and active Fast Tracking (if any) to the destination server. Key-based Premium follows the rules shown at transfer time.

One subscription per server. Premium and Fast Tracking are licensed per Discord server (guild), not per individual Discord account. A single user may hold Premium on multiple servers only by purchasing or activating separate subscriptions or keys for each server.

Free tier limits. Free servers may have lower feature limits than Premium servers (for example, caps on self-assign roles, sticky messages, or Join to Create triggers). We may change Free-tier limits or feature availability at any time as described in Section 9.

7. User Content

You retain ownership of any User Content you submit through the Service. By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive license to store, display, and process that content solely as necessary to provide the Service to you.

You represent and warrant that: (a) you own or have the necessary rights to submit the User Content; (b) the User Content does not violate these Terms, any applicable law, or the rights of any third party; and (c) the User Content does not contain personally identifiable information of minors under 13.

We are not responsible for the accuracy, legality, or appropriateness of any User Content. We reserve the right, but not the obligation, to remove User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

8. AI-Assisted Features and Automated Decisions

The Service includes AI Auto-Moderation features that use third-party AI models (including those provided by OpenAI and/or Anthropic) to analyze message content in real time. By enabling AI Auto-Moderation for a server, the Server Administrator consents to message content from that server being forwarded to these providers for analysis, and acknowledges that this consent covers all members of that server.

Automated moderation decisions — including message deletion, member warnings, timeouts, kicks, and bans — are made algorithmically based on AI model outputs. These decisions may produce false positives or false negatives. We make no warranty regarding the accuracy, reliability, or appropriateness of automated moderation decisions. Server Administrators are solely responsible for reviewing and adjusting automated moderation settings and for any consequences arising from automated actions taken in their servers.

We are not liable for any claims arising from automated moderation errors, including claims by server members who believe they were wrongly moderated.

AI Website Tracking. Premium servers may configure AI Website Tracking to monitor public webpages on a schedule. When enabled, Sentinel fetches the configured URL, extracts relevant text from the page, and sends that content to the same third-party AI providers used for auto-moderation for analysis. Server Administrators are responsible for ensuring they have a lawful basis to monitor the URLs they configure and for notifying server members where required by applicable law. We do not guarantee the accuracy of AI-extracted values or alerts, and we are not liable for missed changes, false alerts, or downtime of third-party websites being monitored.

Administrator responsibility for AI features. By enabling AI Auto-Moderation, AI Website Tracking, or similar automated features, the Server Administrator represents that they are authorized to configure those features for the server and accepts responsibility for informing members where appropriate under Discord's rules and applicable law.

9. Availability and Modifications

We do not guarantee that the Service will be available at any particular time or that it will be free from interruptions, errors, or downtime. The Service is provided on an "as available" basis. We may perform scheduled or emergency maintenance at any time without prior notice.

We reserve the right, at any time and without notice, to: (a) modify, suspend, or discontinue any feature or the entire Service; (b) change feature availability between the Free and Premium tiers; or (c) impose limits on certain features or restrict access to portions of the Service. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

10. Third-Party Services and Links

The Service integrates with and may link to third-party services including Discord, Stripe, OpenAI, and Anthropic. These third-party services are governed by their own terms of service and privacy policies. We do not control, endorse, or assume responsibility for any third-party services, and your use of them is at your own risk.

We are not affiliated with Discord Inc. "Discord" is a trademark of Discord Inc.

11. Intellectual Property

The Service, including its code, design, logos, branding, and all content created by us, is protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted in these Terms are reserved by us.

If you believe any content accessible through the Service infringes your copyright, please contact us through our support server with the following information: a description of the copyrighted work, a description of where the infringing material is located, your contact information, a statement of good-faith belief, and your electronic signature. We will respond to valid notices in accordance with applicable law.

12. Termination

By you. You may stop using the Service at any time by removing Sentinel from your Discord server(s) and ceasing to access the dashboard.

By us. We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violation of these Terms, non-payment, abuse, or conduct harmful to other users or to us. Upon termination, your license to use the Service immediately terminates.

Effect of termination. Upon termination, your right to use the Service ceases. Sections of these Terms that by their nature should survive termination (including Sections 7, 8, 11, 13, 14, 15, 16, and 17) will continue to apply.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OUR CONTRIBUTORS, OR ANYONE ACTING ON OUR BEHALF BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US FOR PREMIUM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) TWENTY-FIVE U.S. DOLLARS ($25.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

15. Indemnification

You agree to defend, indemnify, and hold harmless Chopstick308, and any contributors to the Service, from and against any and all claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your User Content; (d) your violation of any third-party rights, including intellectual property or privacy rights; or (e) any harm caused to server members as a result of your configuration or use of the Service.

16. Dispute Resolution and Arbitration

Informal Resolution. Before initiating any formal dispute, you agree to first contact us through our support server and attempt to resolve the dispute informally. We will try to resolve the dispute within 30 days of receiving notice.

Binding Arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service — including any question of whether such dispute is subject to arbitration — shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be conducted in English. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both parties agree in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

Exceptions. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights, or to address an emergency where irreparable harm is imminent.

Opt-Out. You may opt out of binding arbitration by notifying us in writing through our support server within 30 days of first using the Service. Opting out does not affect any other provision of these Terms.

17. Governing Law and Venue

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles. For any disputes not subject to arbitration under Section 16, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in the State of Florida.

18. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings, whether written or oral.

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any breach will not constitute a waiver of any subsequent breach.

Force Majeure. We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, internet or infrastructure outages, actions of third-party platforms (including Discord), or changes in applicable law.

Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms.

No Agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and us.

Notices. All notices to us should be delivered through our Discord support server. We may provide notices to you through the dashboard, via Discord, or by updating these Terms.

19. Contact

For questions about these Terms or to submit a legal notice, please contact us through our Discord support server or via the /support command in any server with Sentinel. Formal written notices may be submitted through the support server.